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Why specifications matter

You have decided to change or to implement a new CRM solution. This means it is your prime software in customer management. Now you have the responsibility to deploy this new software with success so that you don't fail on this project.

Implementing a CRM solution requires the intervention of different teams. So this project is managed by more than one decision maker. This is the reason why you must have a strong base that will support all those involved in the project.

So you have to write your terms of reference that specifically describe your company, its needs and its expectations regarding the implementation of a new CRM.

All you have to do now is fill in the form below and you will have at your disposal a simple and precise specification.

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The consulting firm Reflex-CRM is an agency specialised in CRM solutions. We take charge of the analysis of your current system, the writing of your specifications, the help to select solutions et infrastructure consulting. We put at your disposal a list of CRM editors and solutions as well as a list of CRMs sorted out by sector. We offer you personalized help to choose your solution and implement it. Moreover, you have the possibility to read are online literature : CRM white papers, CRM specifications and other documents related to CRM.