Other areas of expertise of the agency:

Pitfalls to avoid

Changing IT systems can sometimes result to failure. In order not to get entrapped in an ordeal, you have to avoid common pitfalls.


  • You have to choose after a thorough reflection. Do not be in a haste when you are making a choice. Once the deployment of a new software has taken place, it impacts on the entire company. The review of a project reference document is therefore the solution to help you make the right choice.
  • You must have in mind that all the departments will obviously work with the software and not just the IT department. So you must ensure that you employees are prepared for the change.
  • You have to remember that from the integration to the maintenance of a new CRM, you have to be capable to manage eventual internal problems immediately.

CRM white papers and CRM specifications

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CRM software

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Management Solutions CRM

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The consulting firm Reflex-CRM is an agency specialised in CRM solutions. We take charge of the analysis of your current system, the writing of your specifications, the help to select solutions et infrastructure consulting. We put at your disposal a list of CRM editors and solutions as well as a list of CRMs sorted out by sector. We offer you personalized help to choose your solution and implement it. Moreover, you have the possibility to read are online literature : CRM white papers, CRM specifications and other documents related to CRM.