Other areas of expertise of the agency:

Advice for your CRM project

You must know about the importance of your CRM as the base for customer relations in your business. This will enable you manage your client base, marketing campaigns, customer service....You have to give particular attention to your CRM project.

To successfully carry out the implementation of your new CRM software, there are 3 principal points you must take note of:

  • Define your needs clearly:It is important to determine your needs and expectations, based on your specifications. This will be a reference document that will guide you throughout your project.
  • Create a project team: It is paramount to establish a project team. For this, you have to appoint a project manager and different team members from each department. Every member will have objectives and tasks to cover.
  • Choose the right solution as well as the right vendor and supplier: You have to take cognizance that in the implementation of a CRM system, you have to make the right decision on the software vendor and your provider. You have to pay great attention to what you are choosing.

CRM white papers and CRM specifications

» All our documentation CRM

Your CRM Project

Our team will guide you in achieving your CRM project.

CRM software

With our tool, write your specifications CRM online and free.

Management Solutions CRM

CRM software tailored to each business. Find what suits you!


» All CRM software solutions

The consulting firm Reflex-CRM is an agency specialised in CRM solutions. We take charge of the analysis of your current system, the writing of your specifications, the help to select solutions et infrastructure consulting. We put at your disposal a list of CRM editors and solutions as well as a list of CRMs sorted out by sector. We offer you personalized help to choose your solution and implement it. Moreover, you have the possibility to read are online literature : CRM white papers, CRM specifications and other documents related to CRM.